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Technical Services
Data-Linc Group offers unparalleled technical assistance in the selection of the best data communication product for your unique industrial application and in follow-up support. We offer:
- A broad product line with verified, outstanding performance in the harshest of industrial environments
- Assistance in achieving the best solution for your communication needs.
- Help in integrating our modems into new or existing systems.
- Technical service that simplifies installation.
- Post-sale support for all users of our products.
- Follow-up services including troubleshooting if needed.
Mission
The goals of the Data-Linc Technical Services Group include:
- Ensuring that all technical information, including on-line web information, is current and accurate
- Responding to all messages and emails within one business day.
- Answering incoming technical support phone calls during business hours promptly
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