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How many variables do you wish to monitor with Alert, knowing that Alert licences are distributed by threshold??

AL00 = Limited to 25 variables
AL01 = Limited to 50 variables
AL02 = Limited to 250 variables
AL03 = Limited to500 variables
AL04 = Limited to 2500 variables
AL10 = Limited to 10000 variables
AL0X = unlimited variables

NB: Definition of the notion of variables Any source of alarm identified as such in the messages and mentioned in the Alert scanning list is defined as variable.

On which media do you wish to receive alarms, knowing that you can combine several means?

Vocal message?

If you seek to use a vocal message, the advantage of a direct alarm would be right for you

Fixed or mobile telephone (GSM; DECT; VoIP (protocol SIP) )
The telephone remains the universal medium, usable in all countries. It is reliable and gives great interactivity. The success of the call is guaranteed, since the person called must give an identification code. The vocal medium enables you to monitor the clearing of calls reliably, and also ensures that the person concerned has been reached and informed. On the other hand, this resource is always limited in terms of flow: one channel per call, non-compressible call time (waiting for the answer, time needed for listening to messages). Capacity: up to 8 simultaneous vocal phone calls via a NUMERIS 8-channel link connected to a S0 base access ISDN 4 card.

Written message?

If you seek to use a written message, an enhanced centralisation and traceability of your business will be the right thing for you.

SMS

The SMS offers the advantage of leaving a written trace and therefore facilitates its being consulted several times. It can be more easily understood by the operator, with suited action decisions. In the case of the SMS, the use of a vocal message in addition to the SMS is recommended. Indeed, the SMS alone gives you no guarantee that the message will get there and will be taken into consideration by the person concerned. The SMS therefore remains a little less interactive than vocal messages. The vocal message thus ensures that the person concerned has been reached and informed. This is why the SMS+vocal combination is to be preferred.

Pager / Beeper / DECT

Alert works with the different telecommunications operators of the market. If the operator is public, the pager is usable anywhere, without any area restriction. If the operator is private, the pager works as a beeper system, only on the internal network of the firm.

Email

E-mail can be via the TCP/IP computer network or via analogical or digital modem (RAS Windows, subscription to an ISP in this case. E-mail can have the same advantage as faxes (information centralisation, traceability)

Fax

Faxes are sent mainly to transmit information to the relevant entities for information and traceability. Capacity: up to 2 faxes can be sent simultaneously via the ISDN card.

In the event of vocal alarm, in which type of telecom network must Alert be integrated?

Analogical

The analogical network is the most widely used, but the least reliable in the long term. Recently, the analog modems range embedding the vocal server feature needed to transmit vocal alarms has shrinked significantly, moreover there has been the great degradation of these products quality. Micromedia now advises that the analogical mode should not be used insofar as the durability of associated products is seriously threatened. Indeed, in the long term, there is no guarantee of being able to find products for replacing the present modems on the market. Furthermore, Micromedia strongly discourages the of analogical mode for vocal alarms transmission.

Even if the user has an analogical network, it is sometimes easily feasible to bring a digital line into the analogical autocom. It is a good idea to estimate the cost of bringing in a line or migrate to digital, regardless of what is finally decided.

If, despite everything, the analogical network remains the only solution, the references for modems tested by Micromedia are:

Dialogic Diva Server Analog-2P

Multitech MT5656ZDX-V

Digital (ISDN / RNIS)

Micromedia recommends this digital mode, which, unlike the analogical mode, gives guarantees in terms of durability and reliability. Moreover, digital is distinguished from analogical by a better transmission quality, much faster, and with a greater capacity for carrying out several communications at the same time on the same line.

Micromedia references:

ISDN Fritzcard Card of AVM

ISDN Fritz Box of AVM USB

4 channels Eicon card when there is a high volume of calls

TCP/IP

The telecommunication system via network is the solution for the future. It will develop on account of its almost complete flexibility of communications in this case. It is also distinguished by its low cost price. You can use the voice over IP (VoIP) integrated in Alert. The only restriction is to call IP phones and/or PABX compatible with the sip protocol.

How do I choose the most suitable modem, according to the chosen media?

Summary table ( pdf

Presentation : available medias - compatible modems)

Do you want to be able to use Alert in server / client mode via Internet?

Alert can be managed through a distant machine connected to the internet or to the firm internal network. This option enables the operator to configure and exploit the Alert software remotely from different client stations.

Two configurations are available:

Via an internet browser: to work with Alert from a remote station ? alarm consultation and acknowledgement, schedule, logs. This is AlertWeb
Via AlertClient software: full access to use and configure Alert from a remote station.

The connection with the server can be either a TCP/IP connection or a modem connection (via a remote access configured on the server).

AlertWeb and AlertClient are provided with the Alert remote control option.

The price of the option depends on the maximum number of clients likely to log on to the server simultaneously and the maximum number of variables of Alerts licence.

There are 3 levels for this option:

Option of 2 client access server
Option of 5 client access server
Option of unlimited client access